Coronavirus Airline Policies

Book with confidence using these flexible change options

Flexible Airline Policies: Coronavirus

last updated: March 29, 2021

Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Airlines have been updating their policies regularly as the situation is changing. Many airlines are offering to waive change fees for flights booked in the next few months to provide you with protection and flexibility with upcoming travel plans. Most of these airline-specific policies also apply to tickets booked through StudentUniverse. We are happy to help you with changing or cancelling your ticket, but we are bound to each airline's current policy. Here's the latest from the airlines. For more information about the coronavirus situation, check out our answers to your most frequently asked coronavirus questions.

Flexibility Policies by Airline

Aer Lingus

Free changes through December 31, 2021. You can change your flights as often as you need. Fare difference may apply.

Alaska Airlines

Free changes on flights purchased on or before February 26, 2020 and new tickets purchased between February 27- March 31, 2021 for travel through one year from the original travel date. All flights purchased from September 1, 2020 onward will have no change fees, except for Saver fares.

American Airlines

Free changes for all domestic and short-haul international tickets (not including Basic Economy) booked or or after August 31, 2020 and free changes on all long-haul international tickets originating in North or South America (not including Basic Economy) booked or or after November 19, 2020. AA will waive change fees on any existing tickets bought on or before September 30, 2020, for travel March 1, 2020 – March 31, 2021.

British Airways

You can change your destination, date of travel, or both, with no change fee for all new bookings made from March 3, 2020 onwards for travel due to be completed by April 30, 2022.

Delta Air Lines

No change fees on all Delta bookings made through March 31, 2021 and for tickets purchased for travel originating from North America to anywhere in the world (excluding Basic Economy fares) purchased after March 31, 2021.

Hawaiian Airlines

For tickets purchased between January 1 and March 31, 2021: no change fees on any changes made within a year of original date of purchase. For tickets purchased between March 1 and December 31, 2020: no change fees for any changes made within two years from original date of purchase.


Free changes for any existing and new bookings for travel within 12 months from the original purchase date.


Free changes on all flights booked through March 31, 2021. Starting April 1, 2021, no change fees on most fare types (excluding Blue Basic).

United Airlines

No change fees for most Economy and premium cabin tickets for travel within the U.S., or between the U.S. and Mexico or the Caribbean. Also, no change fees for other international travel originating in the U.S. For all other travel, change fees are waived through March 31, 2021.

Virgin Atlantic Airways

No change fees on flights with travel by April 30, 2022 as long as travel is completed by April 30, 2023. Amount of changes may be limited depending on purchase date. Fare differences may apply.

Frequently asked questions about the coronavirus

Is it still safe to travel right now?

Should I cancel my flight?

Can I get a refund if I cancel my flight?

Will the coronavirus affect travel later this year?