Coronavirus Airline Policies

Book with confidence using these flexible change options

No StudentUniverse change fees for all flights booked in 2020.

Flexible Airline Policies: Coronavirus

last updated: October 19, 2020

Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Airlines have been updating their policies regularly as the situation is changing. Many airlines are offering to waive change fees for flights booked in the next few months to provide you with protection and flexibility with upcoming travel plans. Most of these airline-specific policies also apply to tickets booked through StudentUniverse. In addition, StudentUniverse is also waiving our change fees on all airlines through the end of the year. We are happy to help you with changing or cancelling your ticket, but we are bound to each airline's current policy. Here's the latest from the airlines. For more information about the coronavirus situation, check out our answers to your most frequently asked coronavirus questions.

Flexibility Policies by Airline

Aer Lingus

Free changes for scheduled travel through December 31, 2020. Fare difference may apply.

Alaska Airlines

Free changes on flights purchased on or before February 26, 2020 and new tickets purchased between February 27- December 31, 2020 for travel through one year from the original travel date. All flights purchased from September 1, 2020 onward will have no change fees, except for Saver fares.

American Airlines

Free changes for all tickets booked by December 31, 2020 and free changes on domestic and short-haul tickets (not including Basic Economy) from September 1 onwards.

British Airways

You can change your destination, date of travel, or both, with no change fee for all new bookings made from March 3, 2020 onwards for travel between now and August 31, 2021.

Delta Air Lines

No change fees on all Delta bookings made through December 31, 2020 and for domestic flights (with the exception of Basic Economy) purchased September 1, 2020 and onward.

Hawaiian Airlines

Tickets purchased between March 1 and December 31, 2020: No change fees for any changes made within one (1) year of the original ticket purchase date.


Free changes for new flight bookings up to December 31, 2020 for travel before December 31, 2021.


Free changes for flights booked through February 28, 2021.

United Airlines

For tickets issued between April 1, 2020, and December 31, 2020, customers will be permitted to change free of charge to a flight of equal or lesser value for travel up to 12 months from the original ticket issue date. For tickets purchased from September 1, 2020 onward, no change fees will be charged if you're traveling in the US, Caribbean or Mexico and do not have a Basic Economy ticket.

Virgin Atlantic Airways

Free changes for bookings made between March 1, 2020 and December 31, 2020 for travel up to and including August 31, 2021. Potential differences in fare may apply.

Frequently asked questions about the coronavirus

Is it still safe to travel right now?

Should I cancel my flight?

Can I get a refund if I cancel my flight?

Will the coronavirus affect travel later this year?