Individuals

Team of booking agents focused on individual tickets:

Groups

Organized groups of 10 or more travelers: 

  • Eric Howard: eric.howard@studentuniverse.com
  • Include this email on all group requests: msugroups@studentuniverse.com
  • Please include dates of travel, city pairs, number of travelers, and whether the payment will be handled through direct billing or by the students
  • Email is preferred, although you can reach Eric Howard by dialing 617-321-3136, or your local Account Manager, David Sanderson, at 617-321-3163

Account Management

Dedicated team of Account Managers to advise on pre and post booking processes, services and general support:

Post-Ticketing Services

StudentUniverse

StudentUniverse is Michigan State University’s preferred travel provider for education abroad and non-athletic student travel. Our Travel Services team is composed of industry veterans, experienced in supporting the unique needs of student and youth travelers.

Students

We offer an education abroad booking portal with exclusive benefits for MSU students:

  • Discounted flight and hotel pricing, including flexible tickets
  • Promo codes for added discounts
  • Flight deals direct to your inbox
  • Flight price tracking on specific itineraries
  • Travel agent assistance
  • Account managers to advise on pre/post booking processes, service issues and general support
  • 24/7 emergency support
  • Works closely with MSU’s Office for Global Health, Safety and Security
  • Highly rated, BBB A, 4.6 on Jabber with 8000+ reviews

Faculty + Staff

StudentUniverse provides support for MSU administrators, faculty and staff, in the following areas:

  • Dedicated account management team, including local campus representative
  • Information sessions for students and staff
  • Travel planning for complex movements
  • Custom sales reports to track student bookings or assist with reconciliations
  • Student outreach and marketing
  • Travel agent assistance for suggested itineraries, structured individual movements, and true groups of 10 or more passengers
  • Dedicated group air specialist, including access to a unique group payment tool, streamlining the name and payment collection process for student paid groups
  • Other special payment plans include direct billing to an MSU account, custom promo codes and lump sum payments for stipend programs
  • 24/7 emergency support
  • Works closely with MSU’s Office for Global Health, Safety and Security