Coronavirus Airline Policies

Book with confidence using these flexible change options

Flexible Airline Policies: Coronavirus

last updated: April 1, 2020

Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Airlines have been updating their policies regularly as the situation is changing. Many airlines are offering to waive change fees for flights booked in the next few weeks to provide you with protection and flexibility with upcoming travel plans. Most of these airline-specific policies also apply to tickets booked through StudentUniverse. We are happy to help you with changing or cancelling your ticket, but we are bound to each airline's current policy. Here's the latest from the airlines. For more information about the coronavirus situation, check out our answers to your most frequently asked coronavirus questions.

Flexibility Policies by Airline

Air Lingus

Free changes for scheduled travel through May 31, 2020. Fare difference may apply.

Alaska Airlines

Free changes on flights purchased on or before February 26, 2020 and new tickets purchased between February 27-April 30, 2020.

American Airlines

Free changes for flights purchased before March 1, 2020 and for travel from March 1 through May 31, 2020. No change fees for tickets bought March 1 - April 30, 2020 for all future travel.

British Airways

You can change your destination, date of travel, or both, with no change fee for all new bookings made up to May 31, 2020 for travel between now and December 31, 2020

Delta Air Lines

Free changes on all travel in March, April, or May 2020, as well as tickets purchased between March 1 and May 31, 2020.


Free changes for any tickets booked on or before March 31, 2020. Changes will still be subject to any applicable fare differences.


Free change for travel through April 30, 2020. A one time change is allowed for flights booked before March 10, 2020 with travel dates between March 10 and April 30, 2020 and for flights booked between March 10 and May 31, 2020


Free changes for flight bookings up to April 15, 2020 for travel before January 1, 2021.


Free changes for flights booked March 27, 2020 through April 30, 2020 for travel by October 24, 2020.

United Airlines

Free changes for any bookings made between March 3 and April 30, 2020 as well as free changes for flights with travel dates March 9-April 30, 2020.

Virgin Atlantic Airways

Free changes for travel dates up to and including May 31, 2020 (so long as it was booked on or before March 11, 2020) and for bookings made between March 12, 2020 and May 31, 2020 for travel up to and including December 31, 2020.

Frequently asked questions about the coronavirus

Is it still safe to travel right now?

Should I cancel my flight?

Can I get a refund if I cancel my flight?

Will the coronavirus affect travel later this summer or this year?